Shipping policy

Shipping Policy

Last Updated: March 2, 2026

Thank you for shopping with us. Below you will find important information about our shipping process, delivery times, and related policies.

1️⃣ Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email.

You will receive another notification once your order has shipped.

Please note that processing times may be extended during high-volume periods, promotions, or holidays.

2️⃣ Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Domestic Orders: 3–7 business days

  • International Orders: 7–15 business days

Delivery times are estimates only and are not guaranteed.

3️⃣ Shipping Delays

We are not responsible for delays caused by:

  • Shipping carriers

  • Customs clearance procedures

  • Weather conditions

  • Incorrect shipping information provided by the customer

  • Events outside our reasonable control

If your order is significantly delayed, please contact us at eddynr95@gmail.com.

4️⃣ Order Tracking

Once your order has shipped, you will receive a tracking number via email.
Please allow up to 48 hours for tracking information to update.

5️⃣ Customs, Duties & Taxes

International shipments may be subject to customs duties, import taxes, or other fees imposed by your country.

These charges are the responsibility of the customer unless otherwise stated at checkout.

6️⃣ Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If an order is returned due to incorrect or incomplete address information, the customer may be responsible for reshipping costs.

7️⃣ Lost or Stolen Packages

We are not responsible for lost or stolen packages confirmed as delivered by the carrier.

If you believe your package was lost in transit, please contact us and we will assist you in filing a claim with the carrier.

8️⃣ Damaged Items in Transit

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.

We will review the issue and arrange a replacement or refund if applicable.